Understand your billing dashboard
The Mercurie dashboard separates future renewals from invoices that already exist. This helps you see what will be charged next, what is already due, and which payments have been completed.
The four billing numbers
| Dashboard item | What it means | When it changes |
|---|---|---|
| Total Monthly | Your estimated recurring monthly subscription cost across active services. | When a subscription is added, cancelled, renewed, or its license count changes. |
| Next Bill | The next scheduled renewal amount and date for the subscription. | When Mercurie receives the latest billing schedule and seat count from the provider. |
| Outstanding | Unpaid invoices that have already been created. | When a renewal invoice, prorated seat-change invoice, or manual invoice is issued or paid. |
| Transactions | Completed, paid, pending, or failed payment activity for the business. | As payments are attempted, confirmed, refunded, or reconciled. |
Seat increases and outstanding balances
When you add Google Workspace licenses in the middle of a billing cycle, Mercurie may show two related amounts:
- Outstanding for the prorated invoice covering the extra seats from today until the current billing period ends.
- Next Bill for the recurring amount expected on the next renewal date.
Both amounts should refresh after the seat change is provisioned and the invoice sync completes. This usually takes a few minutes. If the dashboard still looks wrong after 15 minutes, open a support ticket and include the subscription domain plus the invoice or order reference shown in Transactions.
Payment status
| Status | Meaning |
|---|---|
| Paid / Completed | Payment has settled and the receipt is available in the dashboard. |
| Pending | Mercurie is waiting for confirmation from the payment provider or bank rail. |
| Failed | The payment did not complete. Retry with the same method or switch payment methods. |
| Outstanding | An invoice exists and still needs payment or reconciliation. |
Receipts and invoice history
Open Transactions to review payment history across the business. Open an individual subscription to see subscription-specific invoice history, including seat-change invoices and renewal invoices.
To download invoice PDFs or pay an outstanding invoice, see Download your invoices.
Need help?
Open Support from the sidebar if a renewal amount, outstanding balance, or transaction does not match what you expected. A screenshot of the dashboard tile and the subscription detail page helps Mercurie reconcile the issue quickly.