Add a Payment Method
Subscriptions only auto-renew if there's a payment method on file. Add one before your first renewal to avoid service interruption.
Steps
- From the dashboard, click Add Method under Add a payment method.
- Choose an available method such as a debit card or bank account.
- For cards, complete the reversible verification charge shown in the dashboard. Your bank or card provider may take additional time to show the reversal.
What we charge it for
- Recurring renewals for any active subscription on the auto-renew schedule.
- One-off purchases when you check out without selecting a saved method.
- Prorated seat changes when you add licenses during an existing billing cycle.
Replacing or removing a card
If you replace a card, the old one is retired but kept on the account for history. Outstanding charges still in flight should use the active payment method where possible. If a charge was already attempted on the old card, check Transactions before retrying or contacting support.